Specialist - Process, Solutions and Improvement

Vodafone

Full-time Other-General
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Location
johannesburg, johannesburg, South-Africa
Posted
July 15, 2026

Job Description

When it comes to putting people first, we're number 1.
The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2026.
Role Purpose/Business Unit:
To ensure the integrity of revenue by proactively managing and minimizing credit note processing through effective root cause analysis, robust problem management, and continuous process improvement.
This role is responsible for identifying and addressing people, process, and system challenges that impact revenue, driving the implementation of IT system fixes, and establishing strong revenue controls.
The Credit Note Specialist provides accurate and insightful reporting to EXCO, supporting the achievement of the financial year revenue-to-credit note ratio targets and contributing to overall business profitability and operational excellence.
Your responsibilities will include:
Ensure accurate and timely reporting of credit note data for EXCO, supporting the achievement of the financial y...