Job Description
Job Title: Specialist, Compliance and Operations
Position Summary
The Specialist, Compliance and Operations is an entry-level role responsible for monitoring, reporting and actioning social media concerns identified in relation to Pearson’s GQ and VTQ qualifications during the summer series of examinations.
Each summer series a large volume of social media concerns arise. Such incidents typically relate to the sale of ‘fake question papers’ and past papers, however, have the potential to include the sharing of genuine confidential material from the current series. The UK Investigations team needs to move quickly to ensure that all social media concerns are promptly addressed so that any valid concerns can be escalated and invalid concerns are recorded appropriately. This will involve proactive discovery and monitoring of social media channels and groups, outside of core UK working hours, and communication with internal and external stakeholders.
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