Location
Toronto, ON, Canada
Posted
July 23, 2026
Job Description
Specialist, Channel Content Development
Requisition ID: 268014
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Contributes to the overall success of the Front-Line teams across the Client Experience Centers, Virtual and Retail Branch channels by designing and developing learning content that supports the organization’s service, capability‑building, and experience‑enhancement strategies. Ensures all deliverables are created and maintained in alignment with governing regulations, audit protocols, internal policies, and established standards.
As a Specialist, Channel Content Development, you will be responsible for developing learning content based on established learning frameworks
**Is this role right for you? In this role, you will:**
+ Understand and deliver a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge...
Requisition ID: 268014
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Contributes to the overall success of the Front-Line teams across the Client Experience Centers, Virtual and Retail Branch channels by designing and developing learning content that supports the organization’s service, capability‑building, and experience‑enhancement strategies. Ensures all deliverables are created and maintained in alignment with governing regulations, audit protocols, internal policies, and established standards.
As a Specialist, Channel Content Development, you will be responsible for developing learning content based on established learning frameworks
**Is this role right for you? In this role, you will:**
+ Understand and deliver a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge...