Job Description
JOB SUMMARY:
The Medical Certification Specialist supports AOPA's mission by assisting pilots in navigating the federal regulatory airman medical certification process and advocates for pilots when they experience challenging medical conditions that can affect certification. The Medical Specialists also provide in-depth counsel to members who have significantly complex medical histories and how those histories will affect their current or future medical certification status. They are also expected to be familiar with other AOPA products, services, and benefits, and to provide efficient and satisfactory service to the Association and its addition to FAA Medical Certification issues, the Medical Certification Specialist provides Member support for Basic Med and Sport Pilot qualifications.
ESSENTIAL FUNCTIONS:
Member Medical Certification Support (80%)
Responds to member inquiries via email, phone, chat, mail, and in-person communication. Provides guidan...