Spanish Translator

Full-time Other

Handle customer inquiries in Spanish (and sometimes English) via phone, email, or live chat

Resolve customer complaints and provide accurate solutions

Explain products or services clearly to Spanish-speaking customers

Key Responsibilities

• Handle customer inquiries in Spanish (and sometimes English) via phone, email, or live chat
• Resolve customer complaints and provide accurate solutions
• Explain products or services clearly to Spanish-speaking customers

Document customer interactions and update records in the system

• Escalate complex issues to higher support levels when necessary
• Follow company policies and maintain professionalism at all times
• Meet performance targets (response time, customer satisfaction, etc.)

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