Location
madrid, comunidad de madrid, Spain
Posted
July 20, 2026
Job Description
Role: Spanish-Speaking Client Support Advisor
Location: Lisbon, Portugal
Type: Full-time (40h/week)
Start Date: October 2025
What You'll Be Doing
- Managing bookings, creating, updating, or canceling reservations.
- Guiding customers via phone, email, or chat with professional and friendly support.
- Assisting with special services (VIP clients, mobility support, or tailored travel needs).
- Handling claims such as delays, cancellations, or strikes with empathy and efficiency.
- Providing accurate, real-time information to help customers make confident decisions.
- Going above and beyond so that every interaction feels personal and memorable.
What Makes You a Great Fit
- Fluency in Spanish (C1) and strong command of English (B2) , both spoken and written.
- A natural communicator with excellent interpersonal ski...