Location
Remote, Remote, Colombia
Posted
July 04, 2026
Job Description
Start Date: ASAP
Salary:
- CSR L1 - $2,782,000
- CSR L3 - $3,650,000
Work Schedule: 8AM-5PM Eastern Time (Monday - Friday)
Work Set Up: Remote
Type of Contract: Full Time
Equipment Provision: Company Provided
What does a day in the life of a Customer Service Representative look like?
- Provides accurate information about products and services to customers
- Resolves customer issues in a timely and efficient manner
- Follows up with customers to ensure that their issues have been resolved to their satisfaction
- Properly and accurately document customer interactions in the organization’s CRM
- Adhere to company policies and procedures
- Meet or exceed performance targets for related KPIs
- Continuously improve knowledge of products, services, and processes by participating in training programs and continuous learning modules
- Collaborate with other depart...