Spa Receptionist

MOVENPICK

full-time Information and Record Clerks
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Location
6th of October City, Giza Governorate, Egypt
Posted
July 01, 2026

Job Description

Job Description

  • Greet guests warmly and professionally upon arrival, answering any initial inquiries.
  • Schedule and confirm appointments, ensuring accuracy and availability.
  • Provide information about spa services, packages, and promotions.
  • Handle guest requests and inquiries promptly and efficiently.
  • Address any guest concerns or complaints with professionalism and empathy, seeking resolution.
  • Build and maintain strong relationships with guests to foster loyalty.
  • Manage the reception area, ensuring it is clean, organized, and well-stocked.
  • Answer and direct phone calls professionally.
  • Process payments and handle cash transactions accurately.
  • Maintain accurate records of appointments, guest information, and daily transactions.
  • Assist with inventory management of spa products and supplies.
  • Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming.
  • ...