Job Description
Company Description
Job Description
Oversee the daily operations of the spa and ensure exceptional guest satisfaction.Maintain the highest standards of luxury service, cleanliness, and professionalism.Ensure all spa policies, procedures, and service standards are consistently followed.Manage and supervise the spa team to achieve operational excellence.Recruit, onboard, train, coach, and evaluate spa employees.Prepare and manage staff schedules to ensure adequate coverage.Monitor employee performance and provide coaching and corrective action when required.Maintain current knowledge of all spa services, treatments, pricing, promotions, and retail products.Assist with monthly inventory, product ordering, and stock control.Monitor product usage to minimize waste and control operational costs.Ensure all spa equipment and facilities are properly maintained.Handle guest fe...