SOP & Training Content Writer

Optum Philippines

Full-time Management & Operations
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Location
makati, metro manila, Philippines
Posted
June 26, 2026

Job Description

Optum Philippines is seeking a Business Writer to create and maintain clear, accurate business documentation that will assist customer service teams. This role involves developing work instructions, process workflows, and various internal communications to ensure operational efficiency.

The ideal candidate will possess at least 3 years of experience with Articulate Storyline, content writing for training materials, and collaboration with SMEs.

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