Solutions Support Representative

Direct Recruiters

Full-time Sales Representatives, Services
Apply Now
Location
ga, us, Georgia, United States
Posted
June 06, 2026

Job Description

Job Description

Client Summary:
  • Focus on streamlining to minimize the time and costs associated with payment processing
  • Offers outsourced Healthcare Revenue Cycle Management (RCM) services
  • Handles Electronic Remittance Advice (ERAs) electronically, requiring efficient management and consolidation with other payment types
    • Position Responsibilities:

  • Essential Functions:

    Client Satisfaction:

    Log and acknowledge all incoming requests for assistance. Capture and document pertinent information to ensure that all necessary details are present to resolve the issue. Triage incoming requests using key words and phrases to either resolve the issue or engage the appropriate escalation department and team for resolution.Manage client requests for new configurations, products, or services by referring the client to the right resources (Customer Success, Product Development, Operations, Sales, and/or Im...

    • Job Details

    • Job Type
      Full-time
    • Category
      Sales Representatives, Services
    • Date Posted
      June 06, 2026
    • Application Deadline
      July 16, 2026