Solutions Support Engineer (Pontevedra)

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Full-time Ingeniería y tecnología
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Location
pontevedra, galicia, Spain
Posted
June 25, 2026

Job Description

Key Job Responsibilities

  • Provide comprehensive support and troubleshooting across multiple products, features, and production services.
  • Collaborate on coding projects focused on operations and maintenance, utilizing languages such as Python, Java, Perl, shell scripts, and web technologies.
  • Assist with software deployment in both staging and production environments.
  • Design and develop tools that facilitate efficient operations and maintenance.
  • Generate system and support status reports utilizing big data tools for valuable insights.
  • Take ownership of one or more digital products or components.
  • Coordinate customer notifications and workflows to ensure adherence to service level agreements.
  • Collaborate with a global support team to transfer or assume responsibility for active support issues, while building a dedicated knowledge base and skill set.
  • Be available for on‑call activities as required.