Job Description
About the Role:
As a Technical Solutions Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless post-sales support.
This role requires you to work with the Product Teams, PMs and CXOs of Prominent Enterprises, to turn ideas and stories into actionable use cases and strategically plan and execute the integration workflows. This role would require you to provide a blended responsibility of designing, documenting and deploying complex technical solutions while managing the project and managing internal stakeholders to resolve blockers and client stakeholders to ensure the go-live in due time.
You will play a pivotal role in providing timely, efficient, and scalable solutions to our customers using DoubleTick. This role requires a combination of technical understanding of workflow designing and management, RESTful APIs, troubleshooting, cle...