Location
mississauga, peel region, Canada
Posted
July 20, 2026
Job Description
Join Mattamy Asset Management in Mississauga as a Solutions Architect focused on enhancing customer experiences. Work in a hybrid model shaping seamless digital interactions through innovative architecture.
In this full-time role, you will drive the customer experience strategy, ensuring consistency and quality across touchpoints. You’ll leverage your strong background in Dynamics CRM to architect integrated solutions that provide contextual continuity throughout customer journeys. Your leadership will be key in identifying journey breaks and managing architectural governance.
Key Responsibilities:
• Own the architecture aligned to end-to-end customer journeys
• Enable seamless omnichannel experiences with shared context
• Design and govern end-to-end CX solutions and requirements
• Provide architectural leadership across delivery processes
• Manage risks and dependencies within customer journeys
Requirements:
•...
In this full-time role, you will drive the customer experience strategy, ensuring consistency and quality across touchpoints. You’ll leverage your strong background in Dynamics CRM to architect integrated solutions that provide contextual continuity throughout customer journeys. Your leadership will be key in identifying journey breaks and managing architectural governance.
Key Responsibilities:
• Own the architecture aligned to end-to-end customer journeys
• Enable seamless omnichannel experiences with shared context
• Design and govern end-to-end CX solutions and requirements
• Provide architectural leadership across delivery processes
• Manage risks and dependencies within customer journeys
Requirements:
•...