Solution Specialist

IQVIA

Full time Computer Occupations
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Location
North Sydney, New South Wales, Australia
Posted
July 12, 2026

Job Description

Solution Specialist โ€“ Clinical eSource Platform

Location:ย Sydney or Melbourne

Experience Required:ย 5+ years

We are seeking a Solution Specialistย to serve as a SaaS implementation and support expert for IQVIAโ€™s Clinical eSource Platform. In this role, you will partner with early-phase CROs and Sponsors to drive successful platform adoption, delivering high-quality support, training, and implementation expertise.

This is a client-facing position ideal for someone with strong clinical trial experience, technical aptitude, and a passion for problem-solving in a fast-paced environment.

Key Responsibilities

  • Support the implementation and ongoing use of IQVIAโ€™s Clinical eSource Platform across early-phase studies
  • Develop deep subject matter expertise across platform capabilities (recruitment, study design, data collection, reporting)
  • Own and manage customer service desk tickets, ensuring timely resoluti...