Job Description
About the company:
Our client is a global provider of customer experience and digital business services, partnering with leading brands to design and deliver large-scale, technology-enabled customer solutions.
With strong investment in AI, automation, and digital transformation, our client is focused on enabling more intelligent, efficient, and personalised customer experiences. They work closely with clients, technology partners, and offshore /onshore delivery teams to deliver outcomes in complex, fast-moving environments.
About the role:
We are seeking a Solution Architect to shape and deliver AI-driven customer experience and managed services solutions for enterprise clients.
You will work across pre-sales, solution design, RFPs, and proactive proposals, partnering closely with Business Development, technical teams, and offshore delivery centres to develop scalable, commercially sound solutions.
This is a cl...