Location
Bristol, Bristol (County), United Kingdom
Posted
June 03, 2026
Job Description
Software support manager
Customer success focused role
Bristol
3 days per week in the office
4 days during training
Up to £50k
Experience within software environment, MSP, or App support is highly desirable
Benefits:
25 days holiday plus bank holidays
Private Healthcare
Incentive
Other flexible benefits to choose from
I am working with a B2B Technology business in Bristol who are looking for a tech savvy support manager to drive customer success and act as a key conduit for problem resolution for their customers.
This role will provide training on the relevant software that they use, however you should be somebody that has a good understanding of software, or IT support in a customer facing role.
You might be someone that is looking to move form App support, MSP, or SaaS business.
Engagement and communication are very important to drive customer success.
You will also help t...
Customer success focused role
Bristol
3 days per week in the office
4 days during training
Up to £50k
Experience within software environment, MSP, or App support is highly desirable
Benefits:
25 days holiday plus bank holidays
Private Healthcare
Incentive
Other flexible benefits to choose from
I am working with a B2B Technology business in Bristol who are looking for a tech savvy support manager to drive customer success and act as a key conduit for problem resolution for their customers.
This role will provide training on the relevant software that they use, however you should be somebody that has a good understanding of software, or IT support in a customer facing role.
You might be someone that is looking to move form App support, MSP, or SaaS business.
Engagement and communication are very important to drive customer success.
You will also help t...