Software Support Engineer

KION Group

Full-time Computer Occupations
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Location
Grand Rapids, Michigan, United States
Posted
June 19, 2026

Job Description

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating 12-hour day shifts, four days on and four days off. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. The employee may participate in emergency situations requiring on-site support. Ideal candidates will possess knowledge of multiple programming languages, operating systems, databases, and networking.

We offer:

What We Offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay transparency
  • Global Opportunities
  • Learn More Here: Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, nationa...