Location
Munich, Bavaria, Germany
Posted
June 05, 2026
Job Description
Your mission
Hey there and welcome to your new Opportunity with us.
We're thrilled to introduce a key role that connects our cutting-edge technology with the future of sustainable energy! Curious what this is all about?
Let’s dive right in:
- Provide remote and on-site technical support to resolve product issues for our clients.
- Offer technical training and mentorship to field technical service engineers.
- Summarize and draft technical disclosures, operation instructions, and experience-sharing materials.
- Coordinate with R&D, PQA, and SQE to resolve major product failures and top issues.
- Collect and analyze client product service cases to refine product serviceability requirements and compile analysis reports.
- Conduct GFM field testing and reviews, liaising with HQ R&D, model simulation groups, and third-party EMS.
- Utilize SQL and Python for large-scale data analysis to s...