Software Implementation & Support Technician

Network Recruitment

Full-time Other-General
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Location
johannesburg, johannesburg, South-Africa
Posted
July 18, 2026

Job Description

You will be responsible for deploying, maintaining, and supporting specialised software solutions, ensuring seamless operation for clients across Africa and beyond. The position involves both remote and on-site support, software upgrades, database management, technical training, and close collaboration with development teams.

Key Responsibilities

  • Technical:
    • Install and configure proprietary software and databases at new customer sites
    • Maintain and upgrade existing deployments
    • Troubleshoot and resolve issues logged via the support desk
    • Provide guidance to field technicians
    • Diagnose communication problems involving TCP/IP and serial devices
    • Develop and maintain SQL scripts for troubleshooting, upgrades, and reporting
    • Deliver technical training to internal teams and customers
    • Assist with server maintenance and support
  • Operational & Business: ...