Solution Design and Development:Architect and implement scalable, robust solutions within the Veeva platform, focusing on quality applications such as Veeva Quality Vault Veeva Regulatory Vaults & other QMS related modules.Utilize Veeva SDK to develop custom functionalities and integrations to meet business requirements.Design and configure Veeva platform components, including workflows, document types, lifecycles, and security settings.Participate in impact assessments and design reviews for proposed system changes and updates.
Application Support:Provide Tier 1/2/3 application support, including troubleshooting, root cause analysis, and resolution of incidents and defectsProvide ongoing support for Veeva applications, addressing hotfixes, defects, enhancements, and minor change requests in a timely manner.Troubleshoot and resolve complex technical issues, ensuring minimal disruption to business operations.Monit...