Location
Doncaster, South Yorkshire, United Kingdom
Posted
June 21, 2026
Job Description
About the role
Title – Soft services manager
Annual salary – £42,000
Location – Doncaster
Responsible for managing daily operations and the onsite FM team in a busy retail environment. This includes overseeing cleaning, security, and maintenance services, while working closely with centre management, retailers, and contractors to ensure a safe, compliant, and high-quality site.
The role requires maintaining high standards, adapting to operational needs, and driving continuous improvement. It also involves Duty Manager responsibilities on a rotating basis, including evenings and weekends.
Key responsibilities
People Management:
Lead, develop, and support teams, ensuring strong performance, training, and wellbeing. Build a capable, well-equipped team.
Security & Cleaning:
Maintain high standards in line with SIA and retail requirements; manage rotas to meet operational needs.
Operations:
...
Title – Soft services manager
Annual salary – £42,000
Location – Doncaster
Responsible for managing daily operations and the onsite FM team in a busy retail environment. This includes overseeing cleaning, security, and maintenance services, while working closely with centre management, retailers, and contractors to ensure a safe, compliant, and high-quality site.
The role requires maintaining high standards, adapting to operational needs, and driving continuous improvement. It also involves Duty Manager responsibilities on a rotating basis, including evenings and weekends.
Key responsibilities
People Management:
Lead, develop, and support teams, ensuring strong performance, training, and wellbeing. Build a capable, well-equipped team.
Security & Cleaning:
Maintain high standards in line with SIA and retail requirements; manage rotas to meet operational needs.
Operations:
...