Social Media CX Operations Analyst

DiDi Global

Full-time Comunicación y RR. PP.
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Location
ciudad de méxico, ciudad de méxico, Mexico
Posted
June 19, 2026

Job Description

DiDi Global in Mexico City is seeking a Social Media CX professional to optimize operational processes across social media channels. This role includes designing scripts, driving consistency, and analyzing operations to improve performance.

The ideal candidate should have a strong background in Social Media Customer Support, a solid grasp of process design, and be proficient in business-level English. Join us in creating valuable experiences for users!

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