Location
Warren, MI, United States
Posted
July 26, 2026
Job Description
Social Care Advisor (Remote Customer Engagement)
Work Arrangement: Remote
Schedule: Full-Time | 40 Hours per Week
About the Role
We're seeking customer-focused professionals with exceptional written communication skills to join a growing Social Care team. This position is centered on engaging with customers through social media channels, providing support, answering questions, and resolving concerns in a professional and timely manner.
Please note: This is not a social media content creation role. You will not be creating posts, advertisements, videos, or marketing campaigns. Instead, you will interact with customers who comment or reach out through official social media platforms and help deliver a best-in-class customer experience.
This opportunity is ideal for individuals who enjoy problem-solving, managing multiple cases, and communicating effectively through written channels.
Key Responsibilities
+ Respond to customer inquiries and comments across soc...
Work Arrangement: Remote
Schedule: Full-Time | 40 Hours per Week
About the Role
We're seeking customer-focused professionals with exceptional written communication skills to join a growing Social Care team. This position is centered on engaging with customers through social media channels, providing support, answering questions, and resolving concerns in a professional and timely manner.
Please note: This is not a social media content creation role. You will not be creating posts, advertisements, videos, or marketing campaigns. Instead, you will interact with customers who comment or reach out through official social media platforms and help deliver a best-in-class customer experience.
This opportunity is ideal for individuals who enjoy problem-solving, managing multiple cases, and communicating effectively through written channels.
Key Responsibilities
+ Respond to customer inquiries and comments across soc...