Location
New York, NY, United States
Posted
July 11, 2026
Job Description
Description
Amazon is seeking a strategic, data-driven analyst to manage social listening capabilities. Reporting to the Principal, Global Social Analytics, Intelligence, and Listening, you will support the design, execution, and continuous improvement of social listening programs that inform Amazon’s communications strategy, surface emerging issues in real-time, and measure reputational impact across major moments.
This role sits within Amazon's Global Social Media team, part of Amazon's communications organization, Communications & Corporate Responsibility (CCR). We manage more than 35 brand and country accounts across LinkedIn, Instagram, Facebook, TikTok, and X, including the main @Amazon brand handles. The role is based in Seattle or New York and is an individual contributor role.
Our social listening function exists to make CCR smarter, faster, and more effective. You'll support three connected workstreams:
1) Social monitoring. Reactive monitoring t...
Amazon is seeking a strategic, data-driven analyst to manage social listening capabilities. Reporting to the Principal, Global Social Analytics, Intelligence, and Listening, you will support the design, execution, and continuous improvement of social listening programs that inform Amazon’s communications strategy, surface emerging issues in real-time, and measure reputational impact across major moments.
This role sits within Amazon's Global Social Media team, part of Amazon's communications organization, Communications & Corporate Responsibility (CCR). We manage more than 35 brand and country accounts across LinkedIn, Instagram, Facebook, TikTok, and X, including the main @Amazon brand handles. The role is based in Seattle or New York and is an individual contributor role.
Our social listening function exists to make CCR smarter, faster, and more effective. You'll support three connected workstreams:
1) Social monitoring. Reactive monitoring t...