SME (Small Medium Enterprise) Account Specialist

zim singapore pte. ltd.

Full-time Other-General
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Location
alexandra, bukit merah, Singapore
Posted
July 09, 2026

Job Description

Job Summary

Engage with customers to negotiate quotations and manage shipments locally and cross-trade. Collaborate with agents and internal teams to resolve shipment issues, monitor customer performance, and drive sales campaigns to achieve targets.

Responsibilities

  • Engage with customers of various sizes, conducting outfield visits to build relationships and understand needs
  • Negotiate and prepare quotations for local and cross-trade shipments to shippers
  • Liaise with overseas agents to resolve cross-trade shipment issues, including space allocation, local charges, and free time concerns
  • Develop and track account base performance to identify growth opportunities
  • Monitor customer performance with the Business Development Manager and recommend actions to meet targets
  • Analyze quarterly survey results to enhance customer satisfaction
  • Lead Import Push-Pull campaigns by col...