Location
vancouver, metro vancouver regional district, Canada
Posted
July 16, 2026
Job Description
Become a key player in the Square team as an SMB Account Manager. Focus on nurturing client relations and leveraging Square's tools for business growth.
In this impactful role, you'll nurture relationships with small and medium business owners and ensure they effectively utilize Square's features. Your responsibility for a multi-million dollar GPV customer base will require a keen understanding of customer needs and strategic upselling of Square's products. Collaborate closely with various teams to enhance customer satisfaction and program development.
Key Responsibilities:
• Manage and grow a multi-million dollar customer portfolio
• Assess customer needs to meet their business objectives
• Drive product upselling through effective lead discovery
• Resolve customer issues with strategic oversight
• Enhance the managed accounts program seamlessly
Requirements:
• 2-3 years in Account Management or Sales
• Successful record in building client relationships
In this impactful role, you'll nurture relationships with small and medium business owners and ensure they effectively utilize Square's features. Your responsibility for a multi-million dollar GPV customer base will require a keen understanding of customer needs and strategic upselling of Square's products. Collaborate closely with various teams to enhance customer satisfaction and program development.
Key Responsibilities:
• Manage and grow a multi-million dollar customer portfolio
• Assess customer needs to meet their business objectives
• Drive product upselling through effective lead discovery
• Resolve customer issues with strategic oversight
• Enhance the managed accounts program seamlessly
Requirements:
• 2-3 years in Account Management or Sales
• Successful record in building client relationships