Location
dubai, dubai, United-Arab-Emirates
Posted
June 26, 2026
Job Description
WE RE HIRING A SMART HANDS TECHNICIAN (L2) EUC & DC!
Excis is a global IT support leader globally driven by innovation and collaboration. We are looking for a proactive Desktop Support Technician to manage hardware software and IT assets across multiple locations. Join us for a rewarding career in a supportive family-like environment where you’ll look forward to coming to work every day.
- Client in 190 countries
- 6000 Engineers
- 200 Enterprise Clients
WHAT YOU LL DO:
- Provide onsite Smart Hands support for networking equipment following directives from L3 engineers.
- Escort OEM technicians manage spare inventory and handle RMA processes (shipping/receiving parts).
- Ensure real-time ticket updates and clear communication with remote teams for seamless operations.
- Maintain strict adherence to datacenter protocols and customer SLAs.
- Document processes and troubleshoot basic ...