Small Business Specialist

BOQ Group

Full time Business Operations Specialists
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Location
Castletown, Western Australia, Australia
Posted
July 06, 2026

Job Description

About the Role

As a Small Business Specialist based in Townsville, you will play a key role in supporting regional and agribusiness customers, partnering closely with Business Development Managers and internal stakeholders to drive growth, strengthen client relationships, and deliver high-quality credit outcomes. Working across the end-to-end lending process, you will analyse financial information, prepare credit submissions, and coordinate settlements to ensure applications progress smoothly and efficiently.

You will be a trusted support to both customers and front-line bankers, helping to identify opportunities, structure lending solutions, and ensure a consistently high standard of service. Success in this role comes from your ability to balance credit quality, customer experience, and commercial outcomes while contributing to portfolio growth, retention, and compliance. This role offers strong exposure to regional business segments, including ...