SLA-Driven Customer Support & Training Specialist
SMS Global Technologies, Inc.
Full-time
Management & Operations
Location
pasig, metro manila, Philippines
Posted
May 29, 2026
Job Description
A tech solutions provider in Metro Manila is seeking a Customer Support Specialist to manage customer issues, ensuring timely resolutions and adherence to service level agreements. The ideal candidate should have a Bachelor's Degree in a relevant field and proficiency in Google Workspace or MS Office. Responsibilities include issue tracking, vendor collaboration, and client training. This role plays a crucial part in enhancing customer satisfaction and product reliability.
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