Location
región centro, jalisco, Mexico
Posted
July 15, 2026
Job Description
Responsibilities
- Own and support the reliability of Voice Assistant services and the underlying cloud infrastructure.
- Participate in an on‑call rotation to support production systems outside normal business hours.
- Lead and participate in incident response, including triage, escalation, mitigation, and restoration of service.
- Drive blameless post‑mortems and ensure corrective actions are tracked through completion.
- Work to improve customer experiences by strengthening service availability, latency, stability, and resilience against agreed service‑level expectations.
- Design, implement, and maintain infrastructure as code using tools such as Terraform and Atlantis.
- Manage and extend GitOps and deployment workflows using ArgoCD and related CI/CD tooling.
- Support and improve cloud and container platforms across AWS and Azure.
- Independently manage virtual servers, containers, and orchestrati...