Job Description
Roles & Responsibilities
. Supervise and manage day-to-day operations of the shop
. Upkeep cleanliness, visual merchandising, and overall presentation of the shop
. Follow up on customer's appointment and feedback
. Train team members, motivate team's morale and resolve staff issues
. Create marketing campaigns and promotions to achieve KPI sales target
. Monitor inventory, manage stock ordering, maintain hygiene of the supplies
. Prepare sales reports, staff rosters, and assist with payroll and commission calculations
. Supervise opening and closing procedures, including daily cash reconciliation
Requirements
. Able to lead or supervise a team
. Able to work on weekends and public holidays
. Proficient in basic computer and POS systems