Job Description
POSITION SUMMARY:
The Shift Manager is responsible for managing shifts, operating and maintaining the restaurant to
maximize profitability and Guest satisfaction as well as providing excellent Guest service, preparing
high quality food and maintaining a clean work environment.
The Shift Manager exhibits Charley’s corporate values as well as the Leadership and Technical
competencies necessary to be successful in the position. This is a Franchise Restaurant and is
operated under Charley’s corporate guidelines and its rights.
POSITION ACCOUNTABILITIES:
Sales and Profits
1. Build sales by promoting Guest satisfaction
2. Manages costs by communicating and monitoring prep and production levels by the Team
Member
3. Tracks waste levels using established procedures
4. Manages labor costs by evaluating labor needs against project...