Shift Manager (NCR Branches)

Full-time Management & Operations

On-site - Makati • 1-3 Yrs Exp • Bachelor • Full-time

Overview

Job description details and responsibilities for the role are described below.

Responsibilities

• Primarily responsible for managing shift manager operations and achieving shift targets
• Accountable for managing specific P&L line items which may include but not limited to Cost of Sales, Labor Cost, and Operating expenses
• Engages with customers and models service standards. Handles customer complaints in accordance with Yellow Cab customer complaint resolution and escalation procedures
• Executes store operational efficiencies by effectively managing Food production, Food Safety, Equipment and Maintenance, and Safety and Security systems
• Communicates shift targets to team members, motivates and guides as needed

Qualifications

• Bachelor’s Degree in Hotel and Restaurant Management or Business Management-related cou...