Location
chavannes de bogis vd, district de nyon vd, Switzerland
Posted
July 23, 2026
Job Description
Everness, ideally located between Geneva and Lausanne, is the warm and gourmet Swiss hotel away from the nuisances of the city.
The EVERNESS spirit is a skilful blend whose key words are surprising, relaxed and emotional.
We are looking for a:
Shift Leader
Your responsibilities:
- Reception & Customer Experience: Ensure the satisfaction and well-being of each guest by offering a warm welcome, active listening and personalised solutions. Be attentive to details to make each stay a unique experience.
- Coordination and Information Flow: Work closely with all departments (restaurant, wellness, housekeeping, technical service...) to guarantee a smooth and coherent experience. Facilitate the flow of information to anticipate guests' needs.
- Customer Relationship Management: Strengthen customer loyalty by ensuring continuous quality of service and working to improve the establishment's quality score. Handle complaints ...