You lead by example on the floor, guiding and supporting pickers and riders during your shift;
You take ownership of productivity and safety during your shift — keeping operations tight and the team focused;
You are hands-on, and picking, packing, and inbounding are part of your day too;
As the right-hand of the Hub Manager, you step up in the Hub Manager’s absence and help drive the hub toward our main goal: getting orders out the door within minutes;
Beyond leading the team, you're hands-on across all areas of the hub:Safety – Ensuring that all safety and compliance criteria are met;People – Coaching riders and pickers on the floor;Inventory – Assisting with inbound deliveries and order picking;Equipment – Checking the bike fleet and flagging any damage;Hygiene – Keeping shelves, storage, and facilities clean and up to standard;Onboarding – Getting new riders and pickers up to speed from day one.