Shared Services Technical Training Lead

2020 Companies

Full time Business Operations Specialists
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Location
Southlake, Texas, United States
Posted
July 21, 2026

Job Description

Description

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Key Responsibilities

  • Monitor communications from Account Managers regarding new and existing projects
  • Attend project kickoff meetings to gather training requirements
  • Develop and maintain professional instructional guides using standardized templates
  • Design field-ready PDF instructions and technical job aids
  • Create, edit, and maintain instructional videos from field recordings and digital assets
  • Assist with SCORM module creation, publishing, and maintenance
  • Develop technical and foundational training content for field representatives
  • Build and maintain project surveys supporting client execution requirements
  • Maintain the Training Tracker to ensure project transparency
  • Update training materials based on client changes and field feedback
  • Maintain the SharePoint content library and version control
  • Monitor training assignments and completion reporting

    • Job Details

    • Job Type
      Full time
    • Category
      Business Operations Specialists
    • Date Posted
      July 21, 2026
    • Application Deadline
      August 30, 2026