Shared Services Process Lead

Full-time Management & Operations

As the Shared Services Process Lead, you will drive operational excellence across global functions, act as a strategic architect, and guide end‑to‑end transformations from diagnostics to sustainable deployment. This role focuses on standardizing ways of working to improve prioritization, project management, and support HR with scalable, user‑centric solutions.

Responsibilities

• Establish a standardized process management framework to improve prioritization and project execution across the team.
• Oversee end‑to‑end project lifecycles, including comprehensive planning, risk mitigation, and delivery tracking.
• Provide critical thinking and analytical support to HR stakeholders, aligning people strategies with scalable, user‑centric solutions.
• Translate complex business requirements into technical specifications, collaborating with developers to ensure tools and integrations meet functional goals.
• Lead change management str...