Job Description
Well established company with a national footprint has a vacancy for a Senior Coordinator with at least five years experience to join their team based in Somerset West.
Duties & ResponsibilitiesRequirements:
Minimum Grade 12 qualification Relevant tertiary qualification will be an advantage At least 5 years’ experience in a customer-service environment Minimum of 1 year experience in a supervisory/management role Strong computer skills (MS Word, MS Excel, Power Point) Experience in Sage Evolution will be an advantage IT knowledge and capability Able to work under pressure Deadline-driven and team player
Duties will include but are not limited to the following:
Responsible for the after-sales services function. Reports to the Customer Liaison leader. Establish and lead a high-performance services team measured by performance KPIs. Responsible for building and maintaining team capability (both admin staff and technician skills on admin work). ...