Location
Plano, Texas, United States
Posted
May 16, 2026
Job Description
Job Summary:
Essential Skills:
- Troubleshoot, identify, and resolve platform-related issues in a timely manner.
- Address recurring issues by working with development teams to determine root causes and implement long-term solutions.
- Monitor system performance.
- Support change management and release practices within ServiceNow.
- Maintain foundational data and their sources.
- Document standard operating procedures and provide knowledge articles.
- Assist in system audits.
Essential Skills:
- Minimum 5+ years of ServiceNow technical experience.
- Minimum of 7+ years of technology administration.
- Ability to support operations of large ServiceNow implementations.
- Basic knowledge of multiple applications on the platform.
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