Location
santiago de querétaro, santiago de querétaro, Mexico
Posted
July 07, 2026
Job Description
ServiceNow System Administrator
Location: Aguascalientes, Aguascalientes (MX-AGU), Mexico (MX).
Experience: Overall 5+ years. ServiceNow: 2+ Years.
Responsibilities- Responsible for upgrades and update set movements to higher environments.
- First point of contact to address reported issues with operation of the ServiceNow platform.
- Day‑to‑day administration of the ServiceNow system including adding users, groups and roles, ensuring conformity with agreed access standards.
- Adheres to existing platform governance processes for support, maintenance and agreed SLAs.
- Monitor work queue and collaborate with teams to resolve support issues in the ServiceNow platform.
- Monitor health, usage and overall compliance of ServiceNow and its applications.
- Create reports and dashboards as required and schedule reports for distribution.
- Create clear and concise documentation in the ServiceNow knowledge‑base ...