ServiceNow Solutions SME/Automation Solutions

General Dynamics Information Technology

Full time Computer Occupations
Apply Now
Location
United States, United States, United States
Posted
June 24, 2026

Job Description

We are seeking an innovative ServiceNow Solution Architect to join our corporate Alliance team. You will be in a Pre-Sales role to identify opportunities to innovate and develop cutting-edge service management solutions across ITSM, CSM, PSDS, HR, Healthcare Service Management platforms, GENAI/Now Assist capabilities for large-scale government infrastructure. This is a hands-on role for pre-sales architects who think beyond standard implementations, identify opportunities to automate with AI and deliver breakthrough solutions under tight timelines.

ServiceNow Development & Architecture

  • Design and develop advanced ServiceNow configurations across ITSM, ITOM, CSM, and CMDB modules
  • Build custom applications and integrations that extend platform capabilities
  • Implement healthcare-specific workflows including patient service management, health IT operations, and clinical IT support
  • Develop Strategy Management solutions for federal IT modernizati...