ServiceNow Solution Architect

Full-time IT & Technology

Job Summary

We are seeking a skilled IT Solution Architect to join our Monitoring and Event Management Design Team. In this role, you will design and implement enterprise monitoring and observability solutions, collaborating with design leads and stakeholders to deliver scalable, innovative solutions across a wide range of technologies.

Job Responsibilities

• Lead the design and implementation of enterprise monitoring, observability, and event management solutions.
• Collaborate with MEMD design leads across various domains including Event Management, Function Apps, Azure Monitor, App Dynamics, Grafana, ThousandEyes, and more.
• Develop and sustain observability and monitoring standards aligned with enterprise architecture.
• Design monitoring services for applications across SAAS, IAAS, and PAAS platforms.
• Engage with business units to gather requirements and deliver cost‑effective monitoring solutions.
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