ServiceNow Senior Developer (Senior Technical Lead)

Clifford Chance

Full-time Other-General
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Location
delhi division, delhi, India
Posted
June 16, 2026

Job Description


Job Description

The role

Who you will work with

  • Service Management Team
  • Wider IT Team
  • Business Users of Custom Applications

    • What you will be responsible for

    Support & Client Focus

  • Help deliver the service management roadmap, which is aiming to deliver a number of self-service, automation and orchestration initiatives.
  • Ensure that industry knowledge remains up to date.
  • Scrutinise all requests for change to ensure that any work to the tool maximises value to the Firm and its clients.
  • Maintain a working knowledge of all of the Firm's Service Management processes, and how those processes are integrated with the tool, to ensure that the impact of a change to one module is fully understood across all modules.
  • Work with process owners, providing practical input and advice to help rationalise and improve stated requirements whilst at the same time ensuring that any ch...

    • Job Details

    • Job Type
      Full-time
    • Category
      Other-General
    • Date Posted
      June 16, 2026
    • Application Deadline
      July 26, 2026