Servicenow knowledge & sla manager

The Focus Group

Full-time Other-General
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Location
sandton, gauteng, South-Africa
Posted
July 12, 2026

Job Description

The Focus Group in Sandton is seeking a candidate for a Knowledge Management role to manage SLAs between Group Technology and Internal Business partners. The ideal candidate will oversee IT services and have significant expertise in Service Now and Knowledge Management.

Your responsibilities will include implementing Service Now knowledge management and maintaining the centralized knowledge base. Successful candidates will demonstrate experience in an Agile environment and the ability to collaborate effectively within teams. #J-18808-Ljbffr