Servicenow itsm practitioner implementer

Full-time Other-General

Comsol is dedicated to providing exceptional IT service management solutions. Our mission is to enhance operational workflows and ensure that internal IT services are well-managed, incidents and changes are tracked effectively, and the CMDB accurately reflects the organization’s infrastructure and service landscape. We foster a culture of continuous improvement and innovation.

About the Role

The Service Now ITSM Practitioner Implementer will play a critical role in configuring, customizing, and implementing Service Now ITSM and CMDB solutions to support Comsol's internal IT service management processes and operational workflows. This role is focused specifically on the ITSM and CMDB modules within Service Now.

Responsibilities ITSM Implementation and Configuration Implement, configure, and maintain Service Now ITSM modules including Incident Management, Problem Management, Change Management, and Request Fulfillment. Configure and maintain the CMDB, ensuring accurate r...