Servicenow itsm lead: incident & change optimizer

Link-Worldwide

Full-time Other-General
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Location
chihuahua, chihuahua, Mexico
Posted
June 27, 2026

Job Description

Link-Worldwide is seeking an IT Service Management (ITSM) Manager located in Ciudad JuΓ‘rez, Mexico. The successful candidate will be responsible for core ITSM processes including Incident, Problem, Change, and Knowledge Management utilizing Service Now.

This role emphasizes operational stability and customer satisfaction throughout the enterprise, aligning ITSM practices with industry standards. #J-18808-Ljbffr