ServiceNow HR System Administrator

Marathon TS

Full-time Computer Occupations
Apply Now
Location
Washington, District of Columbia, United States
Posted
July 21, 2026

Job Description


Marathon TS is seeking a ServiceNow HR System Administrator with advanced experience supporting Human Resources (HR) systems. This role provides senior-level technical support, resolves complex issues, and ensures the seamless operation of HR applications. The ideal candidate will be able to work independently with no supervision, provide advanced reporting and system support, and serve as a subject matter expert for escalated help desk inquiries.


Responsibilities

Principal responsibilities will include but are not limited to:
  • Utilize advanced reporting skills within ServiceNow and GTM Next to generate, interpret, and present data.

  • Collaborate with system owners and technical teams to identify trends, propose improvements, and maintain system performance.

  • Deliver Tier III support for HR systems, including ticket triage, phone, and ServiceNow assistance.

  • Address escalated issues from Tier I and Tier II, resolving ...