ServiceNow Helpdesk Engineer - Incident Triage & Tickets
OPUS IT Services Pte Ltd
Full-time
Other-General
Location
singapore, singapore, Singapore
Posted
July 24, 2026
Job Description
OPUS IT Services Pte Ltd invites applications for a ticketing support role. You will raise tickets into ServiceNow, perform triage, assign statuses, and provide timely updates to the ticket requestor.
The position supports generating ticket-related reports and occasionally backfills staffing gaps to ensure continuity of IT services. Ideal candidates have a basic understanding of incident management and are comfortable working in a fast-paced IT environment.
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