ServiceNow FSM BA

Full-time Computer Occupations

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: ServiceNow FSM BA

Location(s): Vienna, VA

(Remote)





Job Summary:

We are seeking a highly skilled ServiceNow FSM Functional Consultant / Business Analyst with hands-on experience in implementing Field Service Management (FSM) solutions. The ideal candidate will collaborate with cross-functional teams and customer stakeholders to design and deliver FSM capabilities that optimize field operations and enhance customer experience.

Key Responsibilities:

Lead and facilitate requirement workshops covering FSM capabilities, including: Work Order Management. Dispatcher Workspace. Dynamic Scheduling. Planned Maintenance. Inventory Management. Field Agent Mobile App. Skills and Parts Management.

...